Frequently Asked Questions
Find answers to the most common questions about DCC's services, appointments and more.
We treat dogs, cats, rabbits, birds, hamsters and other companion animals. Our vets are trained across multiple species.
We have 3 centres: Gurgaon (Sector 49, Sohna Road), Uday Park (South Delhi), and Greater Kailash (GK-I). All equipped with modern facilities.
Mon–Sat: 9AM to 8PM, Sunday: 10AM to 6PM. Emergency services available 24/7 on call at 9311560101.
You can book online via our website, call 9311560101, or WhatsApp us. Walk-ins are welcome but appointments are recommended for shorter wait times.
Yes! Free cancellation up to 2 hours before your appointment. Reschedule anytime via your profile or by calling us.
Bring any previous health records, vaccination certificates, and your pet's regular food/treats. A leash or carrier is required for safety.
Book a slot, receive a video link via SMS/WhatsApp, click to join at your appointment time. No app needed. Prescription sent digitally after the call.
Yes, our vets can issue digital prescriptions via telehealth. You can order medicines from our pharmacy with home delivery.
We accept cash, UPI, credit/debit cards, net banking, and EMI options. Online payments via Razorpay are available for telehealth and advance bookings.
We partner with select pet insurance providers. Ask our team for details on coverage options and cashless claim facilities at DCC centres.
Absolutely not. We practice transparent pricing — you'll always know the cost before any procedure. No surprises.
Still Have Questions?
Our team is happy to help. Reach out via call, email, or WhatsApp.